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43 Cartlett


SA61 2LH



Pembroke Dock


38 Meyrick Street

Pembroke Dock

SA72 6UT

Main Offices

Support Us

Consumer Line - 03454 04 05 06

Welsh Language - 03454 04 05 05

Mon - Fri - 10am to 2pm


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Universal Support - Help to Claim


Do you need help to make a new Universal Credit claim?

At Pembrokeshire Citizens Advice we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.


Our trained advisers can help you to:

•Set-up your Universal Credit account

•Complete your claim to-dos

•Verify your identity

•Make sure you’re providing the right evidence to the Jobcentre

•Understand what Universal Credit will mean for you


If you’re not sure what help you need just get in touch and we can work out how we can support you.


Call: Freephone 08000 241 220 (Wales)


You can find more information on Universal Credit on our advice pages.


If you’re a local organisation working with people who need help to claim Universal Credit get in touch with us (via the website message link) for more information on how you can signpost or refer people to our service.  





Need help with Universal Credit?


Send a message to our Universal Credit team and they will get in touch with you.

Send Message