About Citizens Advice Pembrokeshire

Pembrokeshire Citizens Advice Bureau is about providing free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

Legal rights and responsibilities
Welfare benefits / claim forms
Debt management
Financial education
Health and disability problems
Employment
Housing
Consumer rights
Family / relationships
Home and neighbourhood

to provide the advice that people need for the problems they face
to improve the policies and practices that affect people's lives

Pembrokeshire CAB has trained advisers who can help with:

What happens when I visit?

Your first contact when visiting the bureau will normally be with our receptionist who will guide you through our registration form. This is a simple form that is completely confidential.

You will then meet a gateway assessor. The assessor will discuss your issues and help you to decide the next steps. We may be able to provide information for you to resolve the issue yourself. If further assistance is required we can offer you an appointment with one of our generalist/specialist advisors or refer/signpost you to another agency.

All our advisors are specially trained volunteers who are bound to confidentiality.

Our Aims:

Pembrokeshire Citizens Advice Better Advice Better Lives team.